Operational Readiness

The introduction of new infrastructure and associated assets will generally require new ways of working or operating.  The transition to new operating models presents challenges for staff, customers and stakeholders that must be identified and addressed.  Particularly for major projects it is critical that the risk associated with operational readiness is effectively managed.  Pegley Consulting has significant experience in analysing new operations and working closely with our clients to develop and test operational practices designed to eliminate or mitigate operational risk.

We have extensive experience managing operational readiness in transport infrastructure, IT&T systems and emergency services including:

• Business process review, design, alignment and documentation
• Resource availability (capacity, capability and competency)
• Analysis and documentation of user requirements
• Development or validation and test plans for systems, processes and procedures
• Training needs analysis
• Risk Management